Website Terms and Conditions of Use Relating to  Russell Health Agencies (Pty) Ltd.

We understand that privacy online is important to users of our Site, especially when conducting business.

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the Baby For You (“Provider”) website located at the domain name (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute content obtained on the website for marketing and other purposes without the consent of the Provider.

Electronic Communications

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing. Baby For You may send correspondence to registered users notifying them of new products and special offers from time to time.

E-Commerce & Privacy

The Website  sells home-based fertility tests/products online. The use of any product bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information, postal address, delivery address, email address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.

The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

Delivery Policy

Subject to stock availability and receipt of payment, requests will be processed within 3 days if item is in stock and handed over to a courier company for delivery which are usually made within 1-2 working days. The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address.

Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to:

The Manager, Russell Health Agencies PTY Ltd, PO Box 15343, Emerald Hill, Port Elizabeth, South Africa, 6011 or contact customer service or call 084 968 7273 during office hours.

The Provider cannot guarantee a specific delivery time on the day, so please ensure that there will be someone available to receive your order at the specified delivery address between 8am-11am.

The courier company used will not contact you to arrange a delivery time. If there is no one present at the specified premises to receive your order delivery may not take place that day and additional charges may be incurred by the User.

Deliveries by courier will only be affected between the hours of 08:00 – 17:00 Mondays to Fridays. No courier deliveries will take place over weekends or public holidays.

Estimated delivery times refer to business days and exclude weekends that may fall within that time period.

Delivery Cost (Standard rate) and Times

Delivery cost is dependent on your location and at the end of the Check Out phase will added to your order.

Overnight Flyer to Major Centres – National Door to Door Courier service: R90

  • Major Centres : Johannesburg, Durban, Cape Town, East London, George, Bloemfontein
  • Delivery by 11:00 the next business day

Local Overnight Flyer – Door to Door Courier service: R45

  • Local Centres : Port Elizabeth, Despatch and Uitenhage
  • Delivery by 11:00 the next business da